Shipping policy

The Tee’s Shop Shopping Policy

Welcome to The Tee’s Shop! We’re committed to providing you with high-quality, sustainable streetwear and an exceptional shopping experience. Please review our shopping policy below to understand our terms and procedures.

Shipping Policy

Processing Time:

  • Orders are typically processed within 2-3 business days.

  • Custom orders may require an additional 3-5 business days for production.

Shipping Rates and Delivery:

  • We offer standard and expedited shipping options at checkout.

  • Shipping rates are calculated based on your location and order size.

  • Domestic orders typically arrive within 5-7 business days after processing.

  • International shipping times may vary based on destination and customs processing.

Order Tracking:

  • Once your order ships, you will receive a confirmation email with a tracking number.

Return & Exchange Policy

Eligibility for Returns/Exchanges:

  • Returns and exchanges are accepted within 14 days of delivery.

  • Items must be unused, unwashed, and in their original condition with all tags attached.

  • Custom orders are final sale and not eligible for returns or exchanges unless defective.

How to Initiate a Return/Exchange:

  • Email us at info@theteesshop.com with your order number and reason for return or exchange.

  • We will provide instructions for returning the item.

Refunds:

  • Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.

  • Shipping costs are non-refundable.

Order Issues

Damaged or Incorrect Items:

  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at info@theteesshop.com with photos of the issue.

  • We will provide a resolution, including a replacement or refund.

Lost or Delayed Shipments:

  • If your order is delayed or lost in transit, please contact us, and we will assist in resolving the issue with the carrier.

Payment Methods

We accept all major credit cards, PayPal, and other secure payment methods available at checkout.

Customer Support

If you have any questions or need further assistance, please contact us at info@theteesshop.com. We’re here to help!

Thank you for choosing The Tee’s Shop for your sustainable streetwear needs. Happy shopping!